Privacy Policy

Last updated: 9 July 2026

TODO — review with legal counsel. This is a reasonable, generic SaaS privacy policy template. It is not legal advice and must be reviewed and completed by a qualified professional before publication. Replace [Company legal name], [jurisdiction] and contact details with real values.

This Privacy Policy explains how [Company legal name] (“TreatMePal”, “we”, “us”) collects, uses, shares and protects personal information when you visit business.treatmepal.com, contact us, or use our platform (together, the “Services”). By using the Services, you agree to the practices described here.

1. Information we collect

• Information you give us. Name, email, phone number, business details and anything you include when you sign up, request a demo, contact us or subscribe.
• Information collected automatically. Device, browser, IP address, pages viewed and similar usage data, collected through cookies and similar technologies.
• Information from third parties. For example, analytics providers or payment processors where you interact with those services.

2. How we use information

• To provide, operate, maintain and improve the Services.
• To respond to enquiries, demo requests and support messages.
• To send service and, where permitted, marketing communications (you can opt out at any time).
• To detect, prevent and address fraud, abuse and security issues.
• To comply with legal obligations.

3. Legal bases

Where applicable law requires it (for example, under the GDPR), we process personal information on the bases of your consent, performance of a contract, our legitimate interests, and compliance with legal obligations.

4. Sharing

We do not sell your personal information. We share it only with service providers who process it on our behalf (such as hosting, analytics and payment providers), when required by law, or in connection with a business transfer, in each case under appropriate safeguards.

5. Cookies

We use cookies and similar technologies to run the site, remember your preferences, and understand usage. You can control cookies through your browser settings; disabling some may affect how the site works.

6. Data retention

We keep personal information for as long as needed to provide the Services and for legitimate business or legal purposes, after which we delete or anonymise it.

7. Security

We use technical and organisational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing or withdraw consent. To exercise these rights, contact us at [privacy contact email].

9. International transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.

10. Children

The Services are not directed to children, and we do not knowingly collect information from them.

11. Changes

We may update this policy from time to time. We will post the updated version here and revise the “last updated” date above.

12. Contact

Questions about this policy? Contact [Company legal name] at hello@treatmepal.com or [postal address], [jurisdiction].